About Us
Moe Shamsher
BSc, M.A., PhD,
Certificate of Achievement: Constructive Management of Conflict
Service Manager & Lead Mediator
We bring thirty years plus of experience in successfully mediating interpersonal conflicts and workplace disputes. Our experience include working with individuals , small groups, organizations and communities. We have extensive depth of education and training in mediation, restorative justice, arbitration, conflict resolution and leadership development.
We meet with parties confidentially and assess their concerns, issues and conflicts. We analyze the information and tailor interventions that meet the needs of specific to you or to your organization and bring about sustainable results.
Interpersonal Conflict Management
Workplace Mediations
Conflict management is the process for handling disputes and disagreements between two or more parties. We work to minimize negative factors that are influencing the conflict and encourage all participants to come to an agreement to mutually beneficial outcome that’ is agreed upon by everyone involved in the conflict.
Workplace mediation assists workplaces with complex issues related to conflict. A neutral mediator works with employees and employers, providing them with strategic creative interventions that meets their specific needs and targets specific conflicts. The interventions may include mediation(s), skill building and/or other types of tailored conflict interventions.
We assist you to resolve your issues collaboratively. The outcome of collaborative problem-solving processes can improve relationships at all levels – between employees and management, between colleagues or throughout an entire work unit.
We guide you through a strategic process of identifying, discussing and resolving issues by finding solutions that are implementable and sustainable in the workplace. We build capacity in individuals so that both problem-solving and communication skills will be improved in the future allowing you to resolve your own conflict constructively minimizing the need for an outside intervention in the future.
“We cannot direct the winds but we can adjust our sails.”